Personal information is information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.
The types of Personal Information that we may collect from you and how we use it will depend on the products, services and facilities you use, how you use them and upon your status as an Independent distributor or Client.
If you do not provide this information we may not be able to process your application for registration, or provide you with any product or services offered in connection with our business, or otherwise effectively conduct our relationship with you.
The types of personal information we may collect about you include:
We collect and record personal information about individuals such as:
We may collect these types of personal information directly from you or from third parties, and other sources such as:
We may collect your personal information in the course of providing you with goods or services, or:
We may collect, hold, use and disclose personal information for the following purposes:
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.
If we do not collect your personal information, or if you provide us with inaccurate or incomplete information, we may not be able to provide you with the product or service, or fulfil the other purposes for which we collect personal information.
We reserve the right to at all times monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, but we have no obligation to monitor the use of our Site or to retain the content of any user session.
We may disclose personal information to:
We may also disclose your personal information to our Site host or software application providers in certain limited circumstances, for example when our Site experiences a technical problem or to ensure that it operates in an effective and secure manner.
As we continue to develop our business, we may buy, merge or partner with other companies or businesses, and in so doing, acquire information. In such transactions, personal information may be among the transferred assets. Similarly, in the event that a portion or substantially all of our business or assets are sold or transferred to a third party, we may also disclose information including your personal information to a purchaser or potential purchaser in connection with the sale or potential sale of us, our business or any of our assets, including in insolvency.
Some of your personal information may be disclosed, transferred, stored, processed or used overseas by us, or by third party service providers. This may happen if:
Restrict: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you. It would assist us to ensure we properly understand your request, and allow us to respond more promptly, if requests are made in writing and include as much detail as possible.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. It would assist us to ensure we properly understand your request, and allow us to respond more promptly, if requests are made in writing and include as much detail as possible.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
You consent to us using your personal information for sending you information, including promotional material, about us or our products and services, as well as the products and services of our related entities and third parties, now and in the future. You also consent to us sending you such information by means of direct mail, email, SMS and MMS messages.
If you do not want to receive marketing information from us, you can unsubscribe as set out in the section above.
We aim to ensure that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures designed to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
If we find that we no longer require or have no further need for your personal information we may de-identify it or remove it from our systems and destroy all record of it.
We may use various technological methods from time to time to track the visiting patterns of individuals accessing our Site, including but not limited to the methods set out in this section.
We may use Google Analytics to help analyse how you use our Site. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated is used to create reports about the use of our Site. Google will store this information.
If you do not want your Site visit data reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. For more details on installing and uninstalling the add-on, please visit the Google Analytics opt-out page at https://tools.google.com/dlpage/gaoptout.
Cookies may also be used on our Site to monitor web traffic, for example the time of visit, pages visited and some system information about the type of computer being used. We use this information to enhance the content and services offered on our Site.
Cookies are sometimes also used to collect information about what pages you visit and the type of software you are using. If you access our Site or click-through to our Site from a link in an email we send you, a cookie may be downloaded onto your computer's hard drive.
Cookies may also be used for other purposes on our Site from time to time.
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the "Help" menu on your browser to learn how to change your cookie preferences.
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor s behaviour and collect data about the visitor s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
When you read, browse or download information from our Site, we or our internet service provider may also collect information such as the date, time and duration of a visit, the pages accessed, the IP address of your computer, and any information downloaded. This information is used for statistical, reporting and website administration, maintenance and improvement purposes.
Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites.
Some of the content on our Site includes applications made available by third parties, such as social media buttons or links that allow you to share content or links to our Site through the relevant third party platforms. These third party applications themselves may facilitate collection of information by those third parties, through your interaction with the applications and sometimes even if you do not interact directly with them. We are not responsible for the technical operation of these applications or the collection and use practices of the relevant third parties.
For any questions or notices, please contact our Privacy Officer at:
Enagic Australia Pty. Ltd.0ABN 64 141 931 919
Last update: 29 July 2019