| We thank you for your continued hard work and support of Enagic during these trying times we have all been experiencing. We are pleased to announce that we will be reopening our office to customers from Monday, the 15th June. We have put certain measures in place for the health and safety of both our staff and distributors. So when you visit us you will notice some changes. Along with these measures we will also be implementing the following guidelines. We hope that you will understand and that you will help us by following them. Telephone hours will be 9am – 5 pm, Monday to Saturday Extension #1 for Customer service and general enquiries
Extension #2 for E-payment and commission enquiries Our Customer Service team will assist you with enquiries regarding shipping and accessory orders too. Accessories orders We strongly encourage you to purchase all filters and accessories at our online store at https://store.enagic.com/au/ Pre-order online and pick up at office will be available 10am – 12pm and 2 – 4pm, Monday to Friday. This will enable the staff to prepare your order in advance so you can be in and out as quickly as possible.
No cash handling. New machine orders can be picked up at the office by appointment only.
Monday – Saturday between 9am – 5pm
Please email your machine applications to sales@enagic-australia.com or complete the process online. Once the order is processed and the machine ready, our team will be in contact to arrange a time for you to pick up your machine.
No cash handling. Service and repair machines Drop off and Pick up, both by appointment only between 9am and 5pm, Monday to Saturday. Please email to info@enagic-australia.com or call our office number to make a booking. Please always include a complete Service Request Form with the machine with contact details and payment information when dropping off the machine.
No cash handling.
We are happy to be able to invite customers back into our office again and together with these guidelines we feel that we can do this at the same time as ensuring the health and safety of all. We look forward to seeing you again soon. | 